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Beware CX Charlatans & Bamboozlers

October 16, 20253 min read

Only in 2025 America could this headline exist:

“Ohio Lawmaker Introduces Bill to Ban Marriage Between Humans and AI Chatbots.”

Yes, Representative Thaddeus Claggett actually took time away from potholes and budgets to make it illegal to marry a bot.

Apparently, this needed clarification. Because somewhere, someone looked deep into Siri’s algorithmic eyes and thought, “Yep, she gets me.”

Gizmodo reports that this bill would block anyone from legally wedding their chatbot sweetheart, which is fine, since most AI partners don’t even have bodies (yet).

And just when you think humanity can’t sink lower into the soup of stupid…

You remember the woman who married a 300-year-old pirate ghost — then divorced him for being “possessive.” (You can’t make this up. News18 covered it.)

Imagine the prenup: “In the event of death… oh wait, too late.”

But you know what’s really haunting?


Not the ghost groom.

Not the AI bridesmaid.

It’s the army of bamboozlers and charlatans haunting LinkedIn and the internet. Peddling “Disney-level customer experience” courses when the closest they’ve ever been to Disney is a selfie outside Epcot with a churro.

They sprinkle words like pixie dust and magic moments into their copy, but they’ve never had to deal with a real guest meltdown at a five-star resort, or turn a $12-an-hour cast member into a brand ambassador through training and culture.

They teach “customer experience” the way the ghost pirate teaches dating.

Lots of talk. No substance.

And zero results that exist in the real world.

These jokers have never:

  • Worked inside a world-class service organization where expectations are sky-high.

  • Run their own company where retention wasn’t a buzzword—it was survival.

  • Had to justify premium pricing because the experience itself was the differentiator.

I have.

Disney trained me.

And running my own companies proved the point:

And between the two, I learned one immutable truth:

Experience is currency. Get it right, and price stops being an objection. Get it wrong, and customers ghost you faster than that woman’s pirate ex.

So while everyone else is busy falling in love with their chatbots or parroting Mickey quotes out of context, I’ll be at Disney World showing serious business owners how the real magic is made, the kind that transforms service into profit.

That’s what happens at Making the Magic 2026.

Making the Magic 2026 isn’t another conference where speakers regurgitate buzzwords over lukewarm coffee.

  • It’s a 3-day, behind-the-scenes experience at Walt Disney World where you’ll walk the parks with me, a former Disney leader, and uncover the real systems Disney uses to create billion-dollar loyalty.

  • Then we take it all back to the classroom where you’ll build your own blueprint: service scripts, retention systems, and marketing that command premium pricing.

  • By the time you get home Monday morning, you’ll have a complete action plan to transform your business into the most talked-about company in town.


It’s not theory.

It’s field-tested strategy straight from the parks, the backstages, and the balance sheets.

You’ll see how to:

  • Engineer moments that make customers feel something.

  • Script service so every touchpoint prints money.

  • Build experiences that people will pay more for — and brag about later.

And since you’re smart enough to recognize a real-world operator when you see one…

Here’s your reward: 🎟 $1000 off your registration — only until tomorrow.
Use code MYLMTMS26 at checkout.

Because let’s face it, the world’s full of posers marrying their laptops and calling it love.

You?

You’re coming to Disney to learn how to make real magic.

https://go.deliverservicenow.com/mtm26-page

customer experienceCXMaking the MAgic
blog author image

Vance Morris

Vance Morris / Deliver Service Now institute is the only Disney Experience and Direct Response Marketing business on the planet. Deliver Service Now consults and coaches other companies on how to create and implement Disney style experiences and then apply Direct Response Marketing to profit from it.

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Hi, I'm Vance Morris

Deliver Service Now institute

Dear Entrepreneur,

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