Create Extraordinary Experiences
Command Premium Prices
Scale Your Business
Avoid Service Mistakes
Attract More Customers
Discover how the classic “Viewer Discretion Advised” warning can be transformed into a powerful customer experience tool. Learn to grab attention, set expectations, and create unforgettable moments th... ...more
Marketing ,Customer Gettin'
May 22, 2025•4 min read
What should’ve been a seamless birthday dinner turned into a case study in bad customer experience—thanks to a server who refused to adapt when a decorative plant blocked her usual path. Instead of ad... ...more
Servin
May 07, 2025•2 min read
Private equity is gutting the customer experience—and most CEOs don’t even see it. Here’s an open letter calling out the policies, priorities, and leadership failures killing guest loyalty. #CustomerE... ...more
Servin ,Customer Keepin'
April 30, 2025•4 min read
Transforming Ordinary Businesses Through Extraordinary Experiences with Vance Morris Prioritizing Customer Retention over Acquisition ...more
Servin ,Customer Keepin'
February 05, 2025•2 min read
Stop Competing on Price: Build Loyalty That Outlasts Discounts A random encounter in the grocery store with a customer who recognized Emma from my newsletter taught me a powerful business lesson: loy... ...more
Customer Keepin'
January 23, 2025•3 min read
The New York Times erased Walt Disney from history... with paint. ...more
Funny with a Biz Lesson
December 17, 2024•3 min read
Lessons from Disney Magic ✨ Want to run your business like Disney? 🎙️ In this episode of the Systematic Magic Podcast, Vance Morris talks with Disney legend Lee Cockerell about: ✅ Turning introverts ... ...more
Servin
December 16, 2024•2 min read
n today’s roundup of wild business headlines, we dive into what Taylor Swift’s self-publishing move means for entrepreneurs, how Subway is spicing up its bread lineup with ghost peppers, the marketing... ...more
Marketing
October 18, 2024•5 min read
Explore bold marketing stunts like Taco Bell's giant Cheez-It and Pizza Hut's résumé pizza. Learn key lessons on outrageous moves that get attention and how seamless customer service creates lasting i... ...more
Marketing ,Servin &Customer Gettin'
September 20, 2024•3 min read
Dear Entrepreneur,
Are you sick-n-tired of crappy online groups?
You know the one's... People reporting bloated results, people always ASKING and never GIVING.
You need to be around other business owners and entrepreneurs who will support you, guide you and, yes, call you out in order for you to grow your business.
If you have ever felt "out of place" hanging around people who have 'jobs' and have no idea what it feels like to be you... a business owner.... you are in the right place.
We are just like you.
And you need to have an easy to implement marketing and service system that you can roll up your sleeves and do yourself or hire others to do the tedious work.
That's where the XPerience Service System comes in.
And most of all... YOU MUST GET RESULTS. PERIOD.
I'm Vance Morris and I am inviting business owners and entrepreneurs who desire a better life, to bring their drive for success and combine it with my XPerience Service System to achieve their dream.
Click below to accept my invitation to join the Inner Circle.
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